PRODUCT
Every conversation, plan and signal in one workspace.
Nimbus puts the ticket queue, the success plan and the revenue context on the same screen, so support teams stop switching tabs to answer one question.
TICKET QUEUE
One queue that sorts itself
Priority, first-response age and account value decide what sits at the top, so nobody has to triage by hand every morning.
Saved views per team · SLA timers on every ticket · Bulk assign and snooze
SUCCESS PLANS
Plans that outlive the conversation
Every account carries a plan with owners, next steps and dates, so a handover does not reset the relationship.
Shared with the account team · Milestones with due dates · History kept per contact
REVENUE SIGNALS
Context before the reply
Plan, renewal date and open expansion sit next to the reply box, so the answer matches what the account is worth.
Renewal countdown · Expansion and churn flags · Weekly digest to the team
See the workspace on your own data.
Start on the free tier, or talk to us about a plan for a larger support team.