New: Revenue signals in every ticket →
Every customer conversation, finally in one place.
Nimbus brings support tickets, success plans, and revenue data into a single workspace — so your team stops switching tabs and starts keeping customers.
Free 14-day trial · No credit card required
Northbeam Kelva Optiq Fairway Loomis Brightpath
Support teams onboarded
Integrations available
Tickets resolved daily
Customer satisfaction
Answer faster, with the whole story on screen.
When a ticket opens, Nimbus pulls in the account's plan, usage, past conversations, and open invoices — so reps reply with context, not guesses.
Spot the churn before the churn email.
Health scores update in real time as usage shifts and sentiment changes. Your CS team gets a ranked list of who needs attention today — not a dashboard to interpret.
PRIORITY ROUTING
Every urgent ticket, seen.
Route by account health, SLA, and sentiment before a customer has to ask twice.
ACCOUNT CONTEXT
The full story, in one reply.
Plans, conversations, and usage signals stay visible beside every ticket.
RENEWAL SIGNALS
Spot churn before it spreads.
Turn real-time support patterns into a clear renewal playbook for your team.
Plays well with your stack
Slack · Gmail · HubSpot · Zendesk · Stripe · Notion · Linear · Salesforce
Give every team the same customer.
Start free today - import your inbox and see your first health scores in under an hour.
Get Started14 days free · Cancel anytimeBuilt for support and success teams