Nimbus

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Nimbus

New: Revenue signals in every ticket →

Support that reads the account before it replies.

A quieter layout for teams that lead with the story: one promise, the proof band, and a straight line to pricing.

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Alternate home layout · swap it in from the Pages panel

Nimbus

SUPPORT WORKSPACE

All tickets

Unassigned

Priority queue

Customers

Reports

TEAM STATUS

● 8 teammates online

First response

4m 18s

↓ 1m 42s faster

Customer satisfaction

96.4%

↑ 2.8% this month

Open tickets

128

↓ 12% this week

Ticket volume

Resolved vs. received

Received

Resolved

MON TUE WED THU FRI SAT SUN

Support overview

Last 30 days

Northbeam Kelva Optiq Fairway Loomis Brightpath

FEATURES

Everything your team needs

One calm workspace for planning, docs, and reporting.

FEATURES

Everything your team needs

One calm workspace for planning, docs, and reporting.

Fast setup

Connect Slack, Stripe and your inbox, then import the queue in one pass.

Fast setup

Connect Slack, Stripe and your inbox, then import the queue in one pass.

Shared context

Plan, renewal date and open expansion sit beside every reply.

Shared context

Plan, renewal date and open expansion sit beside every reply.

Calm reporting

One weekly digest instead of five dashboards nobody opens.

Calm reporting

One weekly digest instead of five dashboards nobody opens.

Support

Answer faster, with the whole story on screen.

When a ticket opens, Nimbus pulls in the account's plan, usage, past conversations, and open invoices — so reps reply with context, not guesses.

✓Auto-routed queues by product area and SLA

✓Saved replies that fill in account details

✓One-click escalation with full history attached

Learn more about Support →

Open tickets

SLA on track

Acme Corp

Billing question

Health 92

Northline

API rate limits

Health 67

Bluepeak

Renewal terms

Health 45

Product tour · 2 min

Success

Spot the churn before the churn email.

Health scores update in real time as usage shifts and sentiment changes. Your CS team gets a ranked list of who needs attention today — not a dashboard to interpret.

✓Daily risk digest for every book of business

✓Playbooks that trigger on score drops

✓Renewal timeline synced from your CRM

See how Success teams use Nimbus →

PRODUCT TOUR

See Nimbus in action

A two-minute walkthrough of tickets, health scores, and the daily digest.

PRODUCT TOUR

See Nimbus in action

A two-minute walkthrough of tickets, health scores, and the daily digest.

PRIORITY ROUTING

Every urgent ticket, seen.

Route by account health, SLA, and sentiment before a customer has to ask twice.

ACCOUNT CONTEXT

The full story, in one reply.

Plans, conversations, and usage signals stay visible beside every ticket.

RENEWAL SIGNALS

Spot churn before it spreads.

Turn real-time support patterns into a clear renewal playbook for your team.

Trusted where support already happens

Slack · Gmail · HubSpot · Zendesk · Stripe · Notion · Linear · Salesforce

Give every team the same customer.

Start free today - import your inbox and see your first health scores in under an hour.

Get Started14 days free · Cancel anytime

Nimbus

One calm workspace for your team.

Product

Company

Resources

Nimbus

One calm workspace for your team.

Product

Company

Resources

Nimbus

One calm workspace for your team.

Product

Company

Resources

Built for support and success teams